Festival Miami Refund Policy

THERE ARE NO REFUNDS OR EXCHANGES ON TICKETS

In the event that a natural disaster causes the rescheduling or cancellation of a performance, information will immediately be sent to local media for distribution as well as our website www.festivalmiami.com and www.music.miami.edu.

Please be aware that there is no way to contact individual ticket holders other than the local media. If cancelled, refunds will be available subject to the following policy. Refunds will not be issued for concerts that have been rescheduled.

To receive a refund, you must mail in your original, untorn, unused tickets as well as your entire name, address, and phone number. All refund requests must be received no later than 30 days after the event. There are no exceptions to this policy.

Please mail to:
Festival Miami, University of Miami
C/O Ticket Office
PO Box 248165

Coral Gables, FL 33124-9965

Failure to abide by this policy will result in loss of your refund. For more information, please feel free to contact us at 305-284-4940